What should you do when stuck in a lift?

If you ever find yourself stuck in a lift, it’s important to remain calm and take the following steps:

  • Press the alarm button for a few seconds: Most lifts have an alarm button or call button that you can press to alert the building management or rescue service that you are stuck. This will help to get you the assistance you need to get out of the lift. These are more often than not connected to an intercom that will allow you to speak to someone that can organise for you to be safely released.
  • Do not attempt to force the doors open: Trying to force the lift doors open can be dangerous and may cause injury. Lift doors are designed to be difficult to open from the inside for safety reasons.
  • Stay calm and wait for assistance: It’s important to remain calm and patient while waiting for help to arrive.
  • Follow any instructions provided by the building management or rescue services: Once help arrives, follow any instructions given to you by the building management or rescue services to ensure your safe exit from the lift.

Remember, lifts are extremely safe modes of transport and being patient and waiting for the rescue service to arrive is the best thing you can do.

If you are a building owner, operator or manager and are responsible for lifts, then we can help with training your onsite personnel to undertake safe lift passenger release. Allowing anyone trapped in a lift to be released quickly and safely.

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