Lift Passenger Release Training

With have a nationwide team of trainers that will train your personnel, at your premises, on your equipment, to release trapped lift passengers safely.

Trapped lift passenger release training

For passengers trapped in a lift it can be a distressing experience. Furthermore, there can be complications if the lift passenger release takes too long. Especially, if the trapped passengers are overly anxious, which they may well be. It is possible that a lift passenger may even have a medical condition that could be exasperated by being trapped in the lift.
If the passenger release takes too long, what should be a straightforward procedure could become a Health and Safety issue.

Training for Lift Passenger Release

Expert lift passenger release training course

We offer lift passenger release training courses throughout the United Kingdom.
With trainers based throughout the country
The lift release course is undertaken at your premises.
With the lift release training being undertaken on your specific lifts.

Training for Trapped Lift Passenger Release

What other options exist?

What about the Fire Brigade, won’t they release trapped passengers from lifts?
Fire Brigades have no statutory duty to release passengers trapped in lifts. More and more of them are becoming more reluctant to respond to lift passenger entrapments. Furthermore, if they do attend, several of them will now charge for this service.
What about the Lift Maintenance company?
Historically, some lift maintenance companies have used non-trained personnel to undertake lift release training. Following LEIA guidance these companies must undertake Risk Assessments and only use competent personnel. Consequently, some companies have decided they will not undertake lift passenger release training. Even then there is no guarantee they will respond in a reasonably short time.

Training for release of trapped lift passengers

The Legal Background

There are two main pieces of legislation concerning lift passenger release.

  • The first is The Lifting Operations and Lifting Equipment Regulations [LOLER].
  • The second is The Provision and Use of Working Equipment Regulations [PUWER].

Under LOLER and PUWER lift owner/operators have specific legal obligations. Namely, to ensure arrangements are in place to enable the safe release of trapped lift passengers.

Lift Passenger Release Training - What We Do at The Lift Consultancy

What are Your Options?

What about the Fire Brigade, won’t they release trapped passengers from lifts?

Fire Brigades have no statutory duty to release passengers trapped in lifts. More and more of them are becoming more reluctant to respond to lift passenger entrapments. Furthermore, if they do attend, several of them will now charge for this service.

Lift Release Training - Lift Training Courses at The Lift Consultancy

What about the lift maintenance company?

The Lift and Escalator Industry Association (LEIA) have some guidance on this and say that the client/lift owner should understand that:

Safe release is very rarely an emergency (this is because in nearly all circumstances it is a controlled situation).

Only trained and competent people can control safe release.

The client should never use a person who has not been trained.

The use of untrained personnel will put both them and the trapped persons into a dangerous situation.

Trained personnel must be reminded that they should only be undertaking safe release on the lift/s on which they have been trained.

Trained personnel must be instructed that if they cannot remember or do not understand what to do, they should not undertake the release procedure.

They are to make that known to their employer and, if appropriate receive further training.

where the equipment does not function correctly, they should cease any further action and contact their employer/ lift company.

Safe Release Training and Release procedures should be in accordance with BS7255, and the manufacturer’s instructions.

Please let us know the number and location (if more than one) of your lifts and, the number of people to be trained. We will then get back to you quickly with a quote.