Independent Lift Maintenance Management

We manage your lift and escalator maintenance contracts so you get reliable lifts, fewer breakdowns, full compliance and clear control of costs. Working in partnership with your maintenance contractor, we set clear performance measures, track results and turn your lift data into better decisions. Independent since 2010, with over 90% of our work coming from existing clients. To discuss your lift maintenance contracts, talk to a consultant.

Why clients choose our lift maintenance consultants

Independent lift and escalator consultants since 2010.

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Over 90% of our work comes from existing clients
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Typically around 70% of our work is partnership and key-account work

What our clients say

“I have every confidence in the prompt and professional work that The Lift Consultancy has done for us and will continue to do for us in the future.”

UK-Wide Property Management Agency
Property Director

Our service modules

 

Our lift contract management service is modular. We tailor it to your portfolio, so you only pay for the modules you need. Each module improves reliability, maintains compliance and gives you clear control of costs.

Compliance management

We work in partnership with your maintenance contractor to keep every lift and escalator compliant, tracking statutory requirements and LOLER findings across your portfolio and giving you clear, visible compliance reporting. Where assets fall short of current standards or accessibility guidance, we work with your contractor to make sure the necessary work gets done.

Contractor management

We make sure you get the service you are paying for. We agree clear, measurable KPIs with your maintenance contractor, review performance regularly and work together on improvements, delivering better reliability and fewer breakdowns.

Cost management

We give you accurate budgets and forward plans, with life-cycle costing for every asset. We also independently check every quote for work outside the maintenance contract, so you pay a fair price.

Asset management

We build and maintain an accurate, up-to-date asset database covering the key characteristics of every lift and escalator, giving you a single, reliable source of information.

Technical advisory

We provide clear, independent technical advice whenever it is needed. Our experienced consultants get to the heart of technical issues quickly and agree the right solution with your contractor.

Data analytics

We turn your lift data into better decisions. We combine asset data, audit findings, LOLER defects and contractor records on callouts, breakdowns and service history to spot patterns and target improvements in reliability and performance.

How it works

1. Review

We review your maintenance contracts, asset information and current performance to understand where you are today.

2. Agree measures

We agree clear, measurable KPIs and reporting with you and your maintenance contractor.

3. Monitor and report

We audit, track performance and report to you regularly, so you always know how your lifts are performing.

4. Improve and plan

We work with your contractor on improvements and prepare budgets and plans for future works.

Working in partnership with your contractor

We have strong working relationships with lift maintenance contractors across the UK. Our role is to make the partnership between you and your contractor work well: clear expectations, agreed measures, regular reviews and shared improvement plans. The result is better reliability, fewer breakdowns and better value from your maintenance contract. To find out how this could work for your portfolio, talk to a consultant.

Talk to a consultant about your lift maintenance contracts

Our independent lift maintenance consultants will review your contracts and recommend the right approach. Talk to a consultant or contact us.

Related services

Talk to a consultant about lift maintenance management. Tell us about your lifts and escalators and one of our independent consultants will get back to you.